Airline Puts Pilot in Dangerous Position—and It Results in Disaster

Pushing It Onto the One Who Would Listen

To make matters worse, as soon as Key composed himself and apologized to Keighley before takeoff, British Airways called the plane and demanded that Key delayed takeoff to accommodate thirty more passengers. Although they were already at capacity, and Key knew that the delay would put them in a near-disastrous time crunch, he reluctantly halted the takeoff...