This Former Employee Just Revealed Some Pretty Shocking Secrets About Starbucks

#22. Be Nice

Baristas are human just like you, so if you treat them nicely, they’ll more likely to treat you well too. Be rude, though, and you probably won’t be getting the coffee the way you want it to. Also, polite customers almost always get away with anything and often get free shots and snacks.

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Post originally appeared on American Upbeat.